BRING ON SUMMER... and the heat (Part 134b)
The
amazing thing about that exercise was that both Karen and Fran (her best
friend) got to see basically the same view that both Bret and I did as
we handed the boxes in to her and yet neither said anything. I wasn’t
complaining. She did change position a couple of times and as she did we
got a little different view. The whole process took no more than
fifteen minutes but it was a show like no other I’d ever seen.
It
was close to 3pm when we finished up and I didn’t see any point in
starting something new with them just before they were to leave so told
them to be back at 9am in the morning. They hadn’t even gotten to the
back doors when Bret grabbed my arm and asked if he’d been dreaming. I
knew what he meant and all I did was smile. I wondered if we were to get
any more during the gift campaign.
We got Hank (the
messenger/custodian) to bring all the loose picnic coolers up from the
boiler room so we’d have a supply of all the gifts when we actually
started the program. He wasn’t happy about it but by 3:30pm he’d dragged
about thirty of them up. To make space I decided to take some cartons of
blankets downstairs. I remember shaking my head about the choice to
offer blankets in the Summer as I made my way down the stairs. Once I
got into the boiler room I continued to shake my head as I looked at all
the cartons. For the whole previous calendar year the bank had opened
just under 1000 accounts and the Trustees had ordered over 800 gifts for the
first give away program the bank had ever offered and it was only to last for eight days. My head got tired from
shaking it side to side.
Tuesday, to get the girls a
little more into the spirit of things, I asked them to come up with some
suggestions as to how the display of gifts should look. I told them they
could do anything they wanted but it had to fit in this one space
between the bottom of the stairs and the wall. They were told to come
get me when they’d come up with something that they liked. I had month
and quarter end reports to work on and, with my desk just around the
corner from where they we working, couldn’t see them. I had to get up to
answer a question from a customer at Cara's teller window and when I did I could see them
working diligently at it. Lillian had worn a dress and, as I’ve
mentioned a few times before, short dresses ride up when the wearer
bends over. Even though I was across the lobby from where they were
working I could tell that Lillian had on yellow panties. I had to take a
deep breath. I fully expected a comment from Cara bus she didn't utter a word. On the way back to my desk I looked to see where Bret was
but he was no where in sight. However, Trish was and, as soon as I got
back to my desk, she was there with a look of indignation on her face.
She told me, point blank, that it was ”disgusting“. I knew what she was
alluding to but played ‘dumb’. That got her even more upset. She didn’t
stay long and when she turned back to her desk I could hear her mutter
something about how all men were alike. I just smiled.
Actually,
the girls did a nice job. They used a bunch of blankets, still wrapped,
to make a table and then used one to make a sort of covering for it.
They placed a couple of picnic coolers on and around it and had a few of
the tool kits in between the coolers. Karen came up with the idea of
buying some picnic accessories to enhance the look and, from the petty
cash that Hobie kept, gave her some money to go out and get them. I’d
worked out the logistics of the pre numbered passbooks and ledger cards
with Liz the auditor. Laura, her assistant, would be the ‘keeper’ and
make sure the girls didn’t get them mixed up. Gina had suggested that
they make up packets that would include pre numbered deposit slips and
asked her to oversee that process. There were no meetings scheduled in
the Board room that afternoon so suggested that the four of them work
out of there after lunch. I figured that 100 would be plenty to start
with and rounded up all the supplies they would need.
As
I walked out the front door, headed for my lunch, I ran smack dab
(literally) into Mala and her daughter. I’d already called her and had
set up a date for her to come in after the 10th and discuss her possible re-employment
so her visit was a bit of a surprise. She’d only been in to the bank a
few times after she’d left although her mother was in once a week. She’d
give Mala’s old work mates updates on the baby. But, they were both
there with me in the vestibule. My initial thought was that she’d gotten
the date wrong (it was in two weeks) so I asked her what brought her to
the bank. She stated, boldly, that she was there to open a new account
and to get a picnic cooler. I hesitated before saying that the campaign
didn’t start until the next day. She then held up the Pennysaver paper
with our full page ad. As I looked at it I realized that she was right,
The ad agency (and I) had missed that when we proofed it. We'd had
little time after the Board had ordered me to do it and we'd 'goofed'.
Of
the bank floor people who’d been there with Mala only a few were there at that time.
Of course they fawned all over the baby. With the new account girls out
at lunch I decided I’d open the account for her. When she saw the
cooler she commented that it would also make a great diaper pail. I won’t say
I was offended but she proceeded to show me what she meant. The outside bag was
soft plastic with some sort of insulated material between the inside
and outside layers. Then there was a hard plastic container that fit
inside and it resembled a waste basket. There was a zippered top to
cover the whole thing. Mala proceeded to take one and I went about
opening the account for her. Surprisingly, there was no mention made of
possible future employment. As she got up from my desk I made the
comment that it was good to see her once again. I got a weak smile in
return.
The decorations that Karen had purchased really
brightened up the display, especially since the 4th of July was just a
week away. They, and Gina, made up the new account packets and when
they were finished suggested that they each do another ‘trial run” out
in the lobby. I didn’t have to find volunteers as more people had showed up
with the Pennysaver ad. I went to the end of the first check writing
desk in the lobby to observe. Karen had the table in the middle and as
she waited for her ‘customer’ I saw her sitting there with both her feet
together, almost sole to sole, and her knees over a foot apart. Even
from the position I was in I could see the ‘magic triangle'. I will
admit I was tempted to walk across the lobby at that time to get a closer look but didn’t.
I then remembered her doing the very same thing on the day of her interview. I
certainly found it interesting.
By the time the day
was over we’d opened almost a dozen new accounts as a result of the
Pennysaver ad. It was proof that some people actually looked at it. The
girls did well but I still had some concerns should there be a ‘crush’
of people wanting to open accounts but felt as prepared as we could
possibly be.
To be continued...
2 comments:
Sounds like a good day at work! I guess it was a good thing more people didn't see the ad in the Pennysaver, you might have been swamped unexpectedly.
BS... Funny thing about the Pennysaver paper... it was started by Cliff, the guy who drove my first racecar and I also worked at his gas station. However, from the ad agency's viewpoint it was not a good source of customers for us so anybody who came in as a result of the ad was a plus.
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